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3 Things We Can Learn From IKEA’s Facebook Campaign

Ikea-in-Belfast-002Pretty sure most of you have seen the latest Facebook campaign made by Forsman & Bodenfors for a new IKEA store in Malmo. I personally love the concept and how well the campaign was executed.

I am also eager to share with you what I have learnt from this brilliant idea. For those who have not seen this amazing campaign, here it is!

From the video, we can see that to create a buzz filled social media campaign, we must first take note of its characteristics:

1. Easy to participate

I hate campaigns that require us to go through several steps before we can even get close to getting any benefit from it. Participation should be easy with no gimmick. The easier the participation, the more likely people would share your message. What IKEA did was to utilize something most people are familiar with –Facebook tagging. No complicated procedures; just be the first to tag your name on any product and get it free.

ikeainstructions

2. Brings Value

This is quite an obvious point. If you are not going to bring value, don’t do it. IKEA brought value by giving out every product shown in its showroom pictures. It promises value and delivers it. It got users asking for more showroom pictures and telling friends about the campaign. Being sincere and generous would make customers more generous towards your brand too. The world works on reciprocity more than you can imagine.

However, value doesn’t have to mean free gifts and discounts. Just look at how Tripadvisor brought value through a Facebook application that allows users to keep track of the cities they have visited around the world. Value could also mean fun. Sea World created a game Facebook app to keep users entertained.

Snapshot 2009-12-03 00-22-54

3. Interactive

To keep your campaign engaging and viral, it has to be interactive. Users don’t just read your ad and go, they respond and get more involved. IKEA made what could be a static showroom picture dynamic. That’s no easy feat! It did not require an application, just photos. That just blows me away.

Picture 1

Grab attention, demand response, be memorable

Creating a successful social media campaign can be done with different tactics. It can involve elements of fun, humor, mystery, exclusivity, reward, novelty and et cetera. Your campaign is up for you to shape. No matter what you come up with, remember to grab attention, demand response and be memorable.

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About Sarah Chong

Co-founder and editor of Penn Olson. A laid-back marketing student otherwise. Loves social media and twitters about everything! (yes even about the stranger who chants to himself) A huge Harry Potter movie fan who is extremely scared of geckos.

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  • http://twitter.com/miiaakkinen Miia Äkkinen

    I like IKEA campaign a lot. But is it allowed anymore due to the changed rules of Facebook? See for example http://bit.ly/67uIIq – an article by Facebook Inside & Justin Smith according to which this kind of photo tagging is not allowed.

  • sarah_chong

    yup we wrote an article on that too. Now all contests must be approved and run on Facebook's applications. http://bit.ly/4J67fb Its getting harder to be creative ard here!

  • http://www.planetwebfoot.com PlanetWebfoot

    Thanks for the post, it is very timely because my company has just started a Facebook page. All of the points you have listed seem to be essential to successful promotional social networking.

  • http://tucholski.eu/ Andrew Tucholski

    Great comment to a movie. I've learned something and that priceless!

    Got here by you using my upload of the movie :)

  • http://www.penn-olson.com/2010/05/13/7-creative-examples-in-digital-advertising/ 7 Creative Examples In Digital Advertising | Penn Olson

    [...] A viral photo madness Facebook campaign made by Forsman & Bodenfors for a new IKEA store in Malmo. This campaign has smartly exploited Facebook’s photo tagging feature. Catch Sarah’s analysis on this campaign here. [...]

  • http://www.penn-olson.com/2010/08/11/airasia%e2%80%99s-social-media-campaign-where%e2%80%99s-simplicity/ AirAsia’s Social Media Campaign: Where’s Simplicity? | Penn Olson

    [...] apt and creative example would be Ikea’s Facebook photo tagging campaign. Participation is just a click away. It’s so simple that eager fans requested for more photos to [...]

  • http://www.socialnetworkingwebsitedesigncompany.com Social Networking Web Design

    Excellent example of social networking can really be an effective tool for business.

  • http://www.dannywhitehouse.com/ Dan Whitehouse

    I really loved this campaign. But did they break Facebook TOS with this campaign?

  • Nadirshah

    What a campaign! awesome awesome idea

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