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5 Ways To Leverage Foursquare For Business

foursquare_logoWe all know by now that Foursquare is the “it” thing for businesses in the F&B industry.

It is not only useful in building a connection between the place and the people, it is also a great tool to reward loyal customers and give them the power to spread your word.

So, here are the typical and the not so typical ways that businesses can leverage on Foursquare.

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1. Encourage Shout-Outs

A simple check in by a user can help publicize your business to his/her friends on Foursquare. But it can go a long way if users do a shout out on their Twitter profiles too. The word of mouth can be amazing.

Tasti D-Lite, a frozen dessert chain rolled out a rewards program called TastiRewards, which gives extra points to users who connect their Twitter, Facebook and Foursquare profiles to their account, which means they will update their Twitter and Foursquare accounts each time the card is swiped and points are earned or redeemed. That’s really cheap but effective marketing!

Foursquare TastiRewards

For businesses who are really into going social, having a “Check in or Tweet” counter can also motivate customers without smartphones to do a shout out there and then!

2. Have a Fun and Rewarding To-Do or Tips List

Create a To-Do and tips list for Foursquare users with items that are fun, quirky or totally embarrassing, and customers who complete one or more of the tasks would be rewarded.  This can help show the fun side of your business and let customers know that they can relax and be themselves at your place.

Tips tell Foursquare users what your store is famous for, is it your delicious green curry or the value meal promotion you’re offering this month? Create value by providing accurate information. Make sure your green curry is really tasty before you set it as a tip! If your store is often visited by Foursquare users and you’re providing good services and value, chances are, users are probably adding tips on their own accord!

Foursquare tips

3. Offer Mayor Incentives

Most of you should be no stranger to this. Rewarding your first mayor and subsequent mayors of the month is the most straight forward thing to do. People around me have fought it out to become a mayor and it can seriously attract customers to visit more often. Smaller incentives can also be given to customers, as long as they check in and do a little shout out for you on Twitter.

foursquare mayor special

4. Monitor Check Ins and Gain Feedback

Find out the users who have checked in to your location and thank them on Twitter or Facebook for visiting (All this information can be found on your location page). They will most likely reply you and you can start a conversation to know them better. The tips offered by users can become very valuable feedback for you. Take time to read them and see where you can improve.

5. Use It With Other Tools

As you can see, Foursquare is made more effective if it is used with other social tools like Twitter. To brand yourself as a social media savvy business, you have to make all these tools work together. Hold tweetups, write a blog, make videos, tweet frequently and attract customers to use Foursquare. Once you get a group of loyal customers on the social media space, you can get ready for it to grow very fast.

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About Willis Wee

Co-founder of Penn Olson who is also an entrepreneur since 2005. He has had experience in crafting social media strategies for organizations such as Marriott Vacation Club, James Cook University, Reach Singapore and Unilever. Contact him at willis[at]penn-olson[dot]com

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  • http://twitter.com/AJBombers AJ Bombers

    6. Encourage and reward foursquare users to contribute tips and todo's with an incentive. It's what led us to a 30% increase in sales of a particular item that was featured on our venue page. See it here:
    http://foursquare.com/venue/136399

    Further proving the power of #5, check out this twtvite that we employed for a Four Square Flash Mob tweetup: http://twtvite.com/2se37i

  • http://www.facebook.com/williswee Willis Wee Shin Chuen

    cool, thanks for sharing!

  • http://www.penn-olson.com/2010/03/04/brewerkz-singapore-how-it-uses-social-media/ Brewerkz Singapore: How It Uses Social Media | Penn Olson

    [...] is currently running an offer at all its outlets on Foursquare as seen [...]

  • http://twitter.com/BearsOnPatrol BearsOnPatrol

    Nice. I'm trying to brainstorm ways to use Foursquare for nonprofits. Maybe checkins at businesses that donate a percentage to a cause.

  • http://www.penn-olson.com/2010/03/13/how-a-restaurant-uses-foursquare-to-gather-161-users/ How A Restaurant Uses Foursquare To Gather 161 Users | Penn Olson

    [...] people are using Foursquare, but if we were to study carefully, it is businesses that made Foursquare valuable. Think about the recent Starbucks collaboration and this restaurant [...]

  • http://www.siliconbeachtraining.co.uk/ Silicon Beach Training

    I've written a compehensive view of how i see foursquare and Gowalla becoming very important to business this year. They year of the location based services.

    I see early adopters getting the most out of it and driving users to foursquare

    http://www.siliconbeachtraining.co.uk/blog/geot…

  • http://www.penn-olson.com/2010/04/09/is-location-based-advertising-effective/ Is Location-Based Advertising Effective? | Penn Olson

    [...] If location-based advertising is really crucial for your business, perhaps Foursquare would be a good tool to start with. Its user friendliness, social element and statistics make it an attractive marketing platform (Check out: 5 ways To Leverage Foursquare For Business). [...]

  • russellbarton

    Hi – just went to a seminar on Foursqaure yesterday here in Australia – sounds great for a location based business i.e coffee shop or restaurant. Trying to work out how I can use it in my business – service business – wedding photographer…This is doing my head in !!! Sure there is an answer but can't see it…

  • http://twitter.com/fussbudgetpromo Sarah Barbee

    Some great tips. This is really a good source for ideas. I am working with local businesses to encourage them to claim their location and create badges for their loyal foursquare customers. I will pass this post along.

  • Tom Durkin

    Great tips, thanks for sharing. I also love the layout you are running here!

    http://tomdurkin.me/blog

  • http://www.penn-olson.com/2010/09/19/foursquare-for-businesses/ Foursquare For Businesses | Penn Olson

    [...] is Foursquare? Adding on to 5 Ways To Leverage Foursquare For Business, we find out more ways and prove how mobile marketing is definitely picking [...]

  • http://twitter.com/fredchannel Fred

    Good post Penn,
    We recently launched a new video post with 3 ways on how to use Foursquare for business networking http://bit.ly/b1JIGu Let me know your thoughts. Cheers.

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