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Facebook Users Are Influenced By Friend Referrals

email_friendsWe trust brands almost as much as we trust our friends, and this fact is working really well for brands on social media. Not only are a brand’s Facebook fans more likely to buy its products and visit stores, they attract their friends to do the same too.

According to research and consulting firm Morpace, 68% of US Facebook users were more likely to buy a product or visit a retailer based on a positive Facebook friend referral. This might explain why 1 million fans could equate up to $3.6 million in media value for brands.

Majority Buy Based On Friend Referral

113959

Facebook Fans: Industry & Race

113960

Other findings – on average, respondents were fans of 9 Facebook fan pages. White Users were generally less likely to become fans of brands, while it was the opposite for Hispanic users.

This is why Facebook is so great for business. It has a large audience and its fan pages are highly customizable. Another bonus is its “X number of friends are a fan of brand XYZ” feature, facilitating friend referrals. If you are thinking of creating a presence on Facebook through a fan page, check out how other brands do it here and here!

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Source: eMarketer

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About Sarah Chong

Co-founder and editor of Penn Olson. A laid-back marketing student otherwise. Loves social media and twitters about everything! (yes even about the stranger who chants to himself) A huge Harry Potter movie fan who is extremely scared of geckos.

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  • http://www.penn-olson.com/2010/04/21/facebook-social-ad-impressions-are-more-effective/ Facebook Social Ad Impressions Are More Effective | Penn Olson

    [...] have shown that consumers trust friend referrals more than ads, but brands on social media are doing almost as well too. This begs the question [...]

  • http://jeffheenan.wordpress.com/2011/12/01/customer-service-in-a-connected-world/ Customer service in a connected world | Jeff Heenan

    [...] important, because 68% of Americans are more likely to visit a retailer based on a positive referral from a Facebook friend. People who [...]

  • http://profile.yahoo.com/O2VETXSTCNF5TE45JPY3C4BNHE Seo Hulu

    nice article, that exactly match the idea of acoolme.com, user can monetize their own social media online.

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