Tech in Asia

Each negative comment could cause a business to lose 30 potential consumers. But what’re the chances that people would speak badly about brands? According to a research by Harris Poll, the chance seems pretty high. 26% of the social media users surveyed indicated that they use social media to express dissatisfaction with a company, brand or product. Thankfully, 23% of the social media users also use social sites as an outlet to support the companies, brands or products they like, highlighting social media as a double edge sword. It was also found ...